Returns & Exchanges
At Something Went Wrong, we believe your style should be effortless, even when the fit isn't right. We offer a 30-day window for all returns and exchanges to ensure you find your perfect look.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
A prepaid shipping label will be generated automatically; simply print it and attach it to your original packaging.
Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized collection point within 7 days of starting the request.
Receive Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing